LEGAL · ACCESSIBILITY · WCAG 2.2 AA
Accessibility statement
We're committed to making this site usable for everyone. Here's what we've done, what we're working on, and how to tell us when something doesn't work for you.
Conformance target
WCAG 2.2 Level AA
We design and build to WCAG 2.2 Level AA. Audits are run every six months, and on any major release.
Current status
Substantially conformant
Last audit: April 2026. Known issues are listed below with a target resolution date for each.
Status
Criterion
Next
- ConformantColor contrast (1.4.3)All text exceeds 4.5:1 ratio in standard mode—
- ConformantKeyboard navigation (2.1.1)All interactive elements operable without a mouse—
- ConformantScreen reader labels (4.1.2)All controls have accessible names; ARIA roles only where needed—
- In progressCaptions on educational video (1.2.2)Older clinic-walkthrough videos still need captions; new content shipped with captionsNext: Jul 2026Jul 2026
- In progressHeading order on appointment form (1.3.1)Form vendor markup uses inconsistent heading hierarchy; awaiting fixNext: Aug 2026Aug 2026
Reporting issues
Tell us when something is broken.
If something on this site isn't accessible to you, email us or call using the details below. We aim to respond within 3 business days and to provide the requested information in an accessible format.